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Resources > User Guide >
Introduction

What is Askem?

Short answer: Powerful website feedback collection and analysis tool.

Long answer: A digital product that enables/empowers you to collect content-specific website feedback, identify content gaps & prioritise work, and with that save time & money.

  • What is Askem?
  • What does Askem consist of?
  • When can I start using Askem?
  • How do I add the Button Set on my website?
  • When can I see any feedback?
  • Where is the feedback on the Dashboard?
  • What is Feedback Assigning?
  • How do I assign feedback?
  • How do I use feedback status?
  • How do I add notes to feedback?
  • How do I delete feedback?
  • How do I label feedback?
  • How do I anonymize feedback?
  • Favorite articles list and how to use it?
  • Button Set Creation
  • How do I edit my Button Set?
  • How do I edit the Reaction Buttons in my Button Set?
  • How do I remove Reaction Buttons from my Button Set?
  • What are allowed domains?
  • What are test domains?
  • What is “Your API Key” used for?
  • What are categories?
  • How do I set up categories?
  • How many categories should I have?
  • What are Askem Reports?
  • How do I build my report?
  • Can I create/push a report for someone else?
  • How often will I receive my reports?
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