User Guide Menu
Introduction
Feedback
Button Set
Allowed domains and KPI keys
Categories
Reports
Close Menu
Resources > User Guide >
Introduction

When can I start using Askem?

You can start using the tool as soon as you get your "Welcome to Askem" email, but the data (reactions and feedback) will be visible there only once you have the Askem Plug-in installed on your website.

  • What is Askem?
  • What does Askem consist of?
  • When can I start using Askem?
  • How do I add the Button Set on my website?
  • When can I see any feedback?
  • Where is the feedback on the Dashboard?
  • What is Feedback Assigning?
  • How do I assign feedback?
  • How do I use feedback status?
  • How do I add notes to feedback?
  • How do I delete feedback?
  • How do I label feedback?
  • How do I anonymize feedback?
  • Favorite articles list and how to use it?
  • Button Set Creation
  • How do I edit my Button Set?
  • How do I edit the Reaction Buttons in my Button Set?
  • How do I remove Reaction Buttons from my Button Set?
  • What are allowed domains?
  • What are test domains?
  • What is “Your API Key” used for?
  • What are categories?
  • How do I set up categories?
  • How many categories should I have?
  • What are Askem Reports?
  • How do I build my report?
  • Can I create/push a report for someone else?
  • How often will I receive my reports?
© Askem 2022
support@askem.com
Fully GDPR compliant and WCAG 2.1 AA accessible.
Do you know what your web users really want? Askem.
DOCUMENTATION
PRIVACY POLICY
TERMS OF SERVICE