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Askem Solo & Assisted
Askem Teams & Assisted
Askem Enterprise & Turn-key
Services
Content Audit
SharePoint Intranet
Articles
5 reasons why to collect customer feedback
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Introduction
Feedback
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Resources > User Guide >
Feedback
Where is the feedback on the Dashboard?
Login at
app.askem.com
Go to Insights Page
Use the filter to get to desired Article list (example, “Showing all time list of articles in all categories sorted by newest feedback”)
Click on one of the Articles in the Article list
Click on the Feedback View in the Funnel
What is Askem?
What does Askem consist of?
When can I start using Askem?
How do I add the Button Set on my website?
When can I see any feedback?
Where is the feedback on the Dashboard?
What is Feedback Assigning?
How do I assign feedback?
How do I use feedback status?
How do I add notes to feedback?
How do I delete feedback?
How do I label feedback?
How do I anonymize feedback?
Favorite articles list and how to use it?
Button Set Creation
How do I edit my Button Set?
How do I edit the Reaction Buttons in my Button Set?
How do I remove Reaction Buttons from my Button Set?
What are allowed domains?
What are test domains?
What is “Your API Key” used for?
What are categories?
How do I set up categories?
How many categories should I have?
What are Askem Reports?
How do I build my report?
Can I create/push a report for someone else?
How often will I receive my reports?
