We're thrilled to share some exciting news with you: React & Share has rebranded as Askem! We believe the new name reflects our core mission to help you gather valuable feedback directly from your website visitors.
In this blog we'll provide some background on the name change as well as introduce our updated offerings.
Why Askem?
The name Askem stems from the idea that the most effective way to understand what website visitors want is to simply ask them. "Ask 'em" (or "ask them") captures the essence of our platform: providing an opportunity to collect valuable customer feedback and using it to improve your website.
The name Askem stems from the idea that the most effective way to understand what website visitors want is to simply ask them.
Introducing Our Updated Offerings
We've taken the lessons learned from React & Share and developed a new version of the platform, which many of our customers are already using. We'd be delighted to give you a presentation; if you're interested, just let us know!
By default, all users will keep the familiar user interface, with only the name changing to "Askem Classic" in the top corner.
We've taken the lessons learned from React & Share and developed a new version of the platform, which many of our customers are already using.
We now offer three software license options (Askem Solo, Askem Teams, and Askem Enterprise) designed to support content development for organizations of varying sizes.
Additionally, we've introduced three service levels (Do-it-yourself, Assisted, and Turnkey) to provide support during installation, tool usage, and continuous content development.
Learn more about our new offerings.
Please note that we have updated our terms of use to reflect the new name and clarified our policy on price changes. Rest assured, we will not automatically raise prices, and we'll always notify you in advance of any changes.
In Conclusion
We're confident that Askem's new software version and services will help you collect and utilize customer feedback even more effectively, so we'll be reaching out to all our customers soon!
If you have any questions or need assistance, don't hesitate to contact our customer support team via the dashboard chat or the contact form below.