Accessible healthcare
for every patient,
every visit
Continuous accessibility monitoring that keeps every patient touchpoint compliant, inclusive, and trustworthy.
Trusted by hard-working website teams
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Why accessibility matters in healthcare
Patients face digital barriers
Many patients still can’t access online appointment systems, portals, or medical forms with assistive technologies.
Barriers in navigation or readability directly affect care access.
Manual audits don’t scale
Most healthcare sites rely on one-time accessibility checks.
As content changes, those reports quickly become outdated, leaving providers exposed to ongoing risk.
Non-compliance risks real penalties
The European Accessibility Act and national regulations require WCAG 2.2 AA compliance by 2025.
Failing to meet these standards can result in fines and public enforcement actions.
Inaccessible content affects safety
Critical documents such as consent forms, instructions, and test results must be accessible.
Inaccessible materials can delay treatment and compromise patient understanding.
Compliance is complex across systems
Healthcare organizations manage multiple domains, languages, and legacy systems.
Tracking accessibility across them all without automation is nearly impossible.
Patient trust depends on inclusion
Digital accessibility reflects care quality.
Accessible sites build credibility and trust, while inaccessible ones erode confidence in the entire organization.
How Askem Supports Digital Healthcare
Quality Assurance → WCAG Compliance
Continuous WCAG 2.2 AA monitoring keeps every digital patient touchpoint accessible and compliant.
Askem detects issues in real time across broken links, navigation, and readability so teams can resolve them before they affect patients.
Reporting follows EN 301 549 and EAA standards, replacing one-off audits with continuous compliance visibility.
Web Analytics → Patient Journey Insights
Our GDPR-compliant, cookieless analytics show how patients navigate through your digital services and where accessibility barriers appear.
From booking appointments to finding clinical information, the data helps teams remove friction and build smoother, more inclusive experiences that strengthen patient trust.
Feedback → Patient Experience
Accessible feedback tools let patients and staff report barriers or share suggestions directly from your site or portal.
Askem turns this input into actionable data, helping healthcare organizations improve digital services up to 30 times faster than traditional review processes.
Compliance and data protection
WCAG 2.2 AA + EN 301 549 monitoring across healthcare websites and portals.
EAA 2025 readiness with audit-ready reporting and compliance documentation.
GDPR-compliant EU data hosting with daily encrypted backups.
Accessibility statement support with pre-filled data and feedback tracking.
Trusted by leading organizations
“We cut manual accessibility audits by over 80% and maintain continuous WCAG 2.2 AA compliance across all patient portals.”
Ben O’Connell
Digital Accessibility Lead
NHS Northumbria
“We use Askem every day to improve the digital customer experience. It gives us visibility we never had before and helps us react to user feedback instantly.”
Marjo-Riitta Mistonen
Lead Digital Concepts
DNA Oyj
“I recommend Askem to everyone working with websites or transactional services — it’s become our go-to tool for continuous accessibility and service quality monitoring.”
Arttu Huittinen
Development Manager
HSY
“With the analytics we used before, we always had to guess what worked. Askem finally shows where users struggle and why, so we can improve content confidently.”
Hanna Lorane
Content Manager
Uniarts Helsinki
FAQs
We ensure that your website is fully accessible by testing for common website issues and comparing them to the relevant standards in your region. It means that your website still works for all users even with the most exacting accessibility requirements.
Yes, we work to the applicable standard, whether WCAG 2.1 AA or 2.2 standards, enforced by the relevant legislation (i.e., The Equality Act in the UK and the European Accessibility Act in the EU).
We monitor your website for accessibility compliance continuously with an easy-to-use dashboard, rather than a one-time audit. It’s also much more affordable than other tools in the market, with a low monthly fee.
Installation is quick and easy – no additional scripts or code are needed on your site. Customers can get the tool up and running on the day they make the purchase!
Yes, but this is doubly important if there is information provided on the website.
Yes.
Yes, it works for an unlimited number of domains, with each domain at a small incremental cost.
Yes, we also provide feedback tools, reaction buttons to ensure website users have found the information they’re looking for, general website analytics services, and more.
Data is stored on database and application servers in the EU. Backups are performed daily. Data is never transferred outside the EU.