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Button Set

How do I edit the Reaction Buttons in my Button Set?

Once your Button Set is live on your website and has started collecting feedback, we do not recommend editing the reaction buttons. Any changes you make on them while the Buttons Set is already live on your website might disrupt or lose existing data. Because of this, once a Button Set is created, the plugin is installed on your website and there is data collected, we lock the Reaction Buttons on your Button Set.

With that being said, you still have the ability to edit your Reaction Buttons before your Button Set is live on your website or if you choose to make changes at your own risk. In order to do this you need to:

  1. Go to “Customize Button Set” Page (you can find it in the drop down menu behind your name, on the top right corner in the Askem Dashboard)
  2. On the left side navigation menu, select  the “Layout and flow” View.
  3. (If the Button Set is live on your website) Click the “edit” icon, located on the blue line, next to the text “This button set is now live on your website!”
  4. Click on the “edit” icon next to the reaction button you’d like to edit. 
  5. Change the name, button sentiment and/or after-click button icon
  6. Click “Save changes”