You can only assign feedback if us have Askem Teams or Askem Enterprise. This is not supported with Askem Solo. Now that we got this out of the way, let’s talk about the Assigning a Feedback feature.
There are 2 types of feedback assigning. One is assigning feedback to a teammate who is a member of your Askem Organisation, and the other one is assigning feedback to someone who is not a member.
Let’s first tackle what assigning feedback to someone who is not a member of your Askem Organisation means. If the person is not a member you can send the feedback to them via email. They will be able to see the feedback in their email, but won’t be able to go to your Askem Dashboard and see the rest of your data, or take any actions about the feedback you assigned to them.
If you are an Admin user in your Askem Organisation, you will also have the opportunity to invite someone as a member, as long as your Askem Plan allows it.
Here’s the process for Assigning Feedback: