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How do I add notes to feedback?

Feedback Notes are created to ease the collaboration within your team.

Here’s the process for Adding a Feedback Note:

  1. Once you are on the Insights Page and have selected an Article, choose the feedback you’d like to add a note to
  2. Click on the “actions” icon (three vertical lines)
  3. Click on “Add note”
  4. On the right side options panel you can now see a text box, where you can add your note and even mention your teammates by typing “@[name]”. By adding their name, the note will be send to their email.